第一单元 旅游与酒店业
第二单元 酒店业的软性技能
第三单元: 运营部门
第四单元 销售和营销
第五单元 安全与安保

第二章 酒店业的职业

Competencies

1. Identify the type of person found working in the hospitality and tourism industry.
2. Identify the importance of expertise building through on-the-job experience.
3. Identify the type of potential careers available in the hospitality and tourism industry.
4. Explain the various career paths available in the hospitality and tourism industry.
5. Explain the role of the hospitality professional.
6. Explain the skills and responsibilities of a guest service professional.
7. Identify the steps required during the job hunt and interview process.